Our Commitment to Your Privacy
At Al Waseelah Foundation, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe, transparent, and responsible manner.
This Privacy & Cookies Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.
Information We Collect
We may collect the following types of personal data:
- Name and contact details (such as email address and phone number)
- Information submitted through contact forms or donation forms
- Technical data such as IP address, browser type, and device information
- Cookies and website usage data
We only collect information that is necessary for communication, donations, and improving our services.
How We Use Your Information
Your information may be used to:
- Respond to enquiries and messages
- Process donations and provide receipts
- Share updates about our work (if you have opted in)
- Improve website performance and user experience
- Ensure legal and regulatory compliance
We do not sell or rent your personal data to third parties.
Data Protection & Security
We take appropriate technical and organisational measures to protect your personal data against:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
Access to personal data is limited to authorised personnel only.
Cookies Policy
Our website uses cookies to improve your browsing experience.
What are cookies?
Cookies are small text files stored on your device when you visit a website.
How we use cookies:
- To understand website traffic and usage
- To improve website functionality
- To remember user preferences
Managing cookies:
You can control or disable cookies through your browser settings. However, disabling cookies may affect website performance.
Sharing of Information
We may share your data only when necessary:
- With trusted service providers (e.g., donation processing platforms)
- When required by law or regulatory authorities
- To protect the rights and safety of individuals
All third parties are required to handle your data securely and responsibly.
Data Retention
We only keep your personal data for as long as necessary to:
- Fulfil the purpose it was collected for
- Meet legal, accounting, or reporting requirements
After this period, data is securely deleted or anonymised.
Your Rights
You have the right to:
- Withdraw consent at any time
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data (where applicable)
Policy Updates
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.